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Features
 
Mastermind Software Datasheet  - One page Mastermind Management Software brochure (pdf)
  Jackrabbit User Guide  - This reference guide contains an easy to use task oriented table of contents.

  Getting Started Guide  - This guide contains a step by step approach for new customers regarding setup and configuration.

  Online Registration Guide  - This document explains the many options as to how to implement online registration.

  E-Commerce Guide  - This document guides you through the setup & processing of credit card and bank draft transactions.
Web-based software vs. PC / Mac based software - Why our users would never go back.
Overview
Student & Family Management
  • Watch a Video on managing Student Information
  • Watch a Video on Enrolling a Student
  • Watch a Video on managing Family Information
  • Watch a Video on Emailing from Jackrabbit
  • Unlimited # of students per family
  • Unlimited # of contacts per family
  • Family info includes: address, neighborhood, referral, lead source, special discounting (scholarship, hardship, employee) & unlimited notes
  • Contact info includes: name, relationship, emails, work, home, cell phone numbers, address, employer, title, drivers license, login authority, billing flag, social security #, unlimited emergency contact(s) & unlimited notes
  • Billing info includes: delivery type: email, snail mail or both, credit card, expiration date, 3 digit code, address, bank name, bank routing transit #, unlimited billing notes & special discounting (scholarship, hardship, employee)
  • Student info includes: age, birthdate, gender, school, grade, phone, email, transportation method, active flag, date started, date quit, current enrollment, past enrollment, medications, primary doctor, disabilities, hospital preference, special needs, health insurance carrier, allergies, 5 skill levels tracking, unlimited skill notes, instructor feedback notes, absences/make-ups, emergency form flag, picture, special notes to appear on class roll & secret word
  • Student costume measurements/sizes tracking: t-shirt, leotard, pant, dress, shoe, height, waist, girth, bust, chest, inseam, sleeve, neck, hips & unlimited notes
  • Easily email to all students and/or parents/contacts
Class Management
Birthday Party, Parents Night Out & other Events Management

View a Demonstration Calendar that could be on your website
 
  • Online event registration for birthday parties, special events, parent night out and many other activities
  • Allow clients to easily see available parties & events and sign up for them online
  • Quick and easy integration into an existing website in just minutes
  • Display a dynamic calendar on your website showing only the parties/events that are still available
  • To register for a party just click on the event on the calendar and a user definable registration form displays
  • Registration Form may include any user definable question: picture, description, options, legalese, (balloons, inflatables, cake, etc.)
  • Option to allow x number of registrations for an event like a Parents Night Out
  • Option to require a credit card to reserve a time slot
  • Once a reservation form is submitted, automatic email notifications go to the person who signed up for the event and the appropriate staff
  • Easy setup of recurring weekly events, indicate start and end date
  • Ability to view all party-events and/or available party-events
Online Registration
  • Watch a Video on Online Registration features
  • Watch a Video on the Events Calendar features
  • Current and new students can be enrolled in classes via your public website
  • Registration form is completely secure (128 bit SSL)
  • Everyone has access to the real-time class information
  • Simple one page registration form
  • Easily control the following verbiage from within Jackrabbit Class: transportation release, release of liability, assumption of risk, medical emergency, payment policy & signature text
  • Option to require a valid credit card #
Integration into your existing website
Customer Portal
  • Watch a Video on Online Registration features
  • The most comprehensive and intuitive customer portal available in the industry
  • Your customers can login with their own User ID / Password to view their data. Based on what you allow your customers to do, they may: update contact information, change billing information, make a payment, view student: absences & make-ups, schedules, skills, update emergency contact, medical information, view recent statement and view current policies
  • Custom login message per account, example "Don't forget we discussed putting your daughter Wendy in Susan's advanced class on Wednesdays at 6pm." Also, general announcements in HTML to market other products / services.
  • To implement it only requires 1 line of HTML code on a web page

     
  • Benefits
     
  • Reduce data entry workload. Customers enter their own records like they do when they book airline tickets and hotel reservations.
  • Parents may select your school over your competition because you have made it easier for them to manage their children's activities.
  • Improve data accuracy and completeness by reducing the number of hard to read forms.
  • Fewer checks to cash and account for - less lost or NSF checks.
  • Increase school revenues by collecting online donations for booster club, selling merchandise, sponsorships and fundraiser/volunteer buyouts all by credit card online.
  • Save money by reducing mailing costs (no more expensive registration packets) and data entry expenses.
  • Grow your organization by ensuring no one falls between the cracks - registration is live 24/7.
  • Use our automated broadcast email tools to improve communications and send emails to groups at no cost! First Class postage: 1000 pieces = $420.00
  • Can save staff a lot of phone calls and eliminate parents frustration

     
  • Benefits to Parents
     
  • Convenience of paying with a credit card (payment is SSL secure) same as ATM machines.
  • View statement information
  • Update contact information, examples: email, phone numbers, credit card, student information
  • Register any time of day or night for classes, birthday parties, overnights, school exhibitions, etc.
  • Instant automated confirmation by email that the class registration and payment were successful.
  • Creating user account means registering next term takes only seconds as account information is 'remembered'!
  • View absences and make-ups
  • View skills and sub-skills

     
  • Login and Check it out
     
  • Demo Customer Login Page
  • User ID: parent1 , password: 12345678
Private Lessons Management
  • Watch a Video on Private Lesson Management
  • Online private lesson registration
  • Allow clients to easily see available lesson slots and sign up for them online
  • Quick and easy integration into an existing website in just minutes
  • Display a dynamic calendar on your website showing only the lessons that are still available
  • To register for a lesson just click on the event on the calendar and a user definable registration form displays
  • Registration Form may include any user definable questions
  • Option to allow x number of registrations for a lesson
  • Option to require a credit card to reserve a time slot
  • Once a reservation form is submitted, automatic email notifications go to the person who signed up for the event and the appropriate staff
  • Easy setup of recurring weekly lessons, indicate start and end date
  • Ability to view all lessons-events and/or available lessons-events
Recital Management
  • Watch a Video on Recital Management
  • Classes can be assigned to multiple recitals at one time
  • Students can be marked as to not participating in each recital
  • Data tracked per recital per performance: order position and the class may be in the same recital multiple times
  • Data tracked per recital per performance: song title, length - mins, secs
  • Conflict criteria includes: # performances between each student’s performance
Costume/Apparel/Item Management Feature
  • Watch a Video on Costume Management
  • Jackrabbit's new Costume/Apparel/Item module will save a tremendous amount of time when it comes to managing vendors & size charts, measurements, costumes/uniforms/apparel and generating & tracking vendor orders.
  • Vendors/Size Charts - The ability to setup your apparel suppliers information and their specific size charts.
  • Sizes/Measurements Worksheet - A printable worksheet used to gather measurements and sizes.
  • Sizing - Use the auto-size feature (which is based on girth) only or manually assign sizes.
  • Vendor Orders - Create & track vendor orders that aggregate the apparel sizes.
Instructor Management
  • Watch a Video on managing Instructor (Teacher) information
  • Instructor info includes: name, status, type, 3 position(s), birthdate, home, work & cell phone, email, emergency contact info, classes taught, compensation info, feedback, certifications, certifications date, certification notes, background, unlimited notes & picture
  • Instructor phone listing
  • Instructor schedules
Billing & Accounts Receivable
Quickbooks interface
  • Watch a Video on the QuickBooks Interface
  • Interface sends over daily revenue totals to QuickBooks
  • You define which QuickBooks accounts and sub-accounts the daily totals import into
  • Customer information is not sent to QuickBooks - this allows you to only have to manage customer information in one system - Jackrabbit
  • The Jackrabbit QuickBooks report allows you to view the journal entries that will be sent to QuickBooks
  • If you are not comfortable with automated journal entries into your QuickBooks, you can just input the journal entries from the QuickBooks Report
  • Workflow: Run and View the Jackrabbit QuickBooks report, Create and save the Jackrabbit QuickBooks IIF file, Start QuickBooks and import the IIF file and verify the journal entries
Executive Dashboard
  • Watch a Video on the the powerful Executive Dashboard
  • Every time management logs in critical performance indicators are displayed the first page
  • Indicators include: enrollment, class efficiency, drops, profitability and age accounts
  • One page summary showing color coded status, easy to read: green, yellow or red
  • User definable thresholds
  • Easily drill down to quickly see detailed information
  • Helps keep management focused on goals and objectives
Electronic Payments - e-commerce
Multi location support
  • Unlimited # of locations/facilities
  • Easily configure each users' permission to each location
  • Location data can not be accidentally co mingled (enrolled a student from Houston into a Dallas class)
  • Reporting can be selected on the location or organization level
Comprehensive Security
  • Watch a Video on Security
  • Multiple levels of access permissions
  • Permissions can be based on software feature, location access or category of classes
  • All communication between the end-users web browser is SSL 1024 encrypted
  • All sensitive billing information is encrypted in the Jackrabbit database
Other Features
Hosted Solution
A benefit of Jackrabbit is that we host both the application and data for you. This means you don't need a costly IT staff and services and you don't need to buy any software. Just point your browser to Jackrabbit and go – from anywhere. Because we can spread the cost of a highly available infrastructure across many clients, you get the savings and the security of knowing its always available when you need it.
Risk Free Uptime Guarantee
You rely on Jackrabbit every day so we guarantee 99.6% system uptime. Because system availability is important. More importantly our actual uptime is much higher. With redundancy, 24/7 monitoring, and fault tolerant engineering, our network infrastructure is designed to handle your mission-critical business application needs every day of every year. Planned maintenance and upgrades are undertaken on weekends and never during the high user activity. And we always send out advanced notice of any planned system downtime to your organization’s primary Jackrabbit administrator.
Safe Enough for Banks
Your data is your biggest asset and your business relies on it every day. Whether picking a client/server or hosted solution, you need to make sure the daily operations of the system are sufficiently resourced and managed in a way that secures your data and ensures it is always recoverable. Because we can spread the cost of a highly secure infrastructure across many clients, you can sleep easily at night knowing your data is probably safer than if it was in your own building. Our servers are in the same datacenter where large banks keep their servers.
Highly Secure
The security of your data is of utmost importance to us. Our hosting centers include fully redundant, state-of-the-art denial-of-service firewalls and we run SSL acceleration hardware to give the same performance whether you connect under regular or SSL encryption mode. Jackrabbit contains numerous system administrator controls to restrict access to data and functionality. All access to the Jackrabbit system requires user authentication, which is done under 1024-bit encryption, and the data is fully secured on protected servers.
Safe Backup
We have a strict backup regimen to make sure your data is always protected. Even though our customers have never needed them, multiple backups are run every day. This means even in the unlikely event of a catastrophic failure, there's no need to worry about your data.
Data Import / Export
Data import and export in Jackrabbit is a snap. The Jackrabbit import feature allows you to import account and contact data as needed, including lists you've just purchased or files downloaded from other databases. You can also use it for bulk import for the first time you migrate data from another lesson/class management system. Exporting data is also a breeze. You can save data from Jackrabbit right into an Excel file. Of course you want to protect your data, so administrators can set up policies for who can see and share what data.

 

 
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